FAQ

Do I need to open an account in order to shop with you?

Nie, nie musisz. Możesz robić zakupy i finalizować zamówienie jako gość za każdym razem. Jednak założenie konta pozwoli Ci składać zamówienia bez konieczności ponownego wpisywania danych przy każdych zakupach. Możesz zarejestrować się już teraz albo rozpocząć zakupy i utworzyć konto przed finalizacją zamówienia na stronie koszyka.

How to start an account?

Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.

How do I order?

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

How do I pay for my orders?

We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.

Can I amend and cancel my order?

Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

I have a discount code, how can I use it?

Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

How will I know if my order is confirmed?

Once you place your order, you will receive an email confirmation from us. However, please remember that shipping will only occur after card payment approval and verification of the billing and shipping addresses. Additionally, if you have an account, you can check your order status in the "My Account" section.

I have problems adding items to my shopping cart?

You can add products to your cart if they are available. It sometimes happens that a particular product is already in another customer's cart, in which case its status is displayed as "Temporarily unavailable".